

Changes that are made are automatically saved to the document and synchronized back to Salesforce. With FILE 365, just one click on a file in a Salesforce record is enough to open the file in the right Microsoft application ready for editing. All primary Salesforce competitors, such as Microsoft Dynamics 365, Oracle CRM, SAP CRM and others, provide multiple deployment options to their customers (e.g., on-premises, cloud or hybrid solutions) as well as different cloud deployment models, like a private cloud, public cloud or hybrid cloud. You’re welcome to post any updates in ourįorum which may benefit other community members who have the same requirements. FILE 365 significantly improves the workflow of editing Microsoft 365 files saved in Salesforce. Also, note that emails you send via Salesforce will now be in your Sent folder in Outlook. You should not see the via next to the email address. Enter your email address and send a test message. You can refer to the following article to access the requirements and configuration of Office 365 SMTPĪlso, since we’re not similar to the 3rd party applications and if there are any custom configuration in Salesforce when setting Office 365 SMTP relay, it’s suggested you contact Salesforce support for expert help. In Salesforce, navigate to Setup -> Email -> Test Deliverability. Even with standards, you can raise a case for it. Salesforce Support will review and action as needed. Include the Organization ID and business need for this request. If an Office 365 user that has Multi-factor Authentication (MFA) enabled in O365 attempts to authenticate via the 'Send Through External Email Services' they might be routed back to Salesforce and still be presented with the Login button for 'Send Through External Email Services' Update: This issue could be exhibited for non-MFA users as well. Ask a System Administrator to create a case with Salesforce Support. In Salesforce, check if you can see your Office 365 SharePoint Files. The instructions are here: Salesforce and SharePoint sync. Connect Salesforce to Office 365 SharePoint: Ensure that you have created a two-way sync between Salesforce and SharePoint. App Portal can be integrated with cloud applications so that App Portal can offer a catalog item that will either automatically create an account for the requester in that cloud application, or submit a request in an ITSM system to create an account for the requester in that cloud application. To request disablement of Single Sign-On: Delegated Authentication. By organizing company documents in SharePoint lists, they can be easily found by your team from within Salesforce. Meantime, we need add corresponding MX record into the application and add the static IP addresses to the existing SPF record in your DNS host provider. Connecting to Box, Salesforce, and Office 365. Generally, we have many requirements for Office 365 SMTP relay, such as Static IP address or address range, Connector, Port, Office for Business

I notice you’re using Office 365 SMTP relay to send emails from Salesforce which is a 3rd party application.
